Insights and guidance - Page 5

The rise of robots and their integration into leasehold pharmacies raises a number of practical issues for both the landlord and tenant. A lease of a pharmacy will contain a number of provisions...

This Autumn brings scrutiny of two big beasts of pharmacy regulation; Supervision and Hub and Spoke dispensing. The Human Medicines (Authorisation by Pharmacists and Supervision by Pharmacy...

Ofsted enforcement can have serious consequences for care providers. Enforcement can range from the lighter end of the scale, where improvements are encouraged, through to the most severe step of...

When the Care Quality Commission (CQC) decides to take enforcement action, the impact on care providers can be significant. The CQC’s role is to regulate health and social care services in...

Inquests are often unfamiliar territory, especially for care providers who suddenly find themselves part of a legal process following a death in their service. It’s a situation that can feel...

Receiving a CQC inspection report can feel daunting. For many providers, it’s not just paperwork – it’s something that directly affects your service, your team, and the people you care...

Over the summer, we have seen Ofsted issuing numerous refusals of provider applications to register Children’s Homes or Supported Accommodation services. Yvette Stanley, Ofsted’s national...

Summary This case study highlights the importance of accurate regulatory records and how providers can challenge misleading or incorrect information held by the Care Quality Commission (CQC). This...

Summary This article concerns an anonymised real-life case study of a provider who received a Notice of Proposal (NOP), and subsequently a Notice of Decision (NOD) to cancel their registration as...

Summary This article sets out the most common errors providers make during the enforcement process, from missing deadlines to failing to reflect on their service. It explains what to watch out for...